Hello! We are very sorry to hear that you've encountered a problem with your precut fabrics. However, don't fear! Our team will happily work with you to make it right. Please complete the form below and our team work to resolve the problem. Thank you so much for your feedback as it continually helps our team improve.
PLEASE NOTE - Please only use this form if you require replacement parts or pieces for your mystery. If your query requires a reply from our member care team, please fill out the form here. Queries sent to using this form will not receive a reply. Or team replaces all missing parts and pieces within 1 business day of submitting this form automatically.
If you have not received your shipment, please note that mail from the post office has been averaging slightly longer than anticipated and may take between 10-12 days to arrive.
Spring Puzzle Mystery Quilt clues ship the first Friday of each month.
Fall Puzzle Mystery Quilt clues ship the last Friday of each month.
To see all shipment dates, please refer to the "Where's My Stuff" page on our site HERE.