Vice President - Operations
The Cotton Cuts team has continued growing and evolving, and we’re now ready to hire an accomplished operations leader, our Vice President of Operations!
Reporting directly to the CEO, the Vice President of Operations will be responsible for executing towards the vision created by the CEO, end to end across the business. The overall purpose of this role is to manage the team, run the day-to-day business operations, and to lead the team to long-term growth.
Are you a forward thinking, big picture, independent driver? Do you see the world at a macro level but also possess the ability to dive in to the details and build systems when needed? If you have a pressing need for growth, a fast paced environment and the ability to take operational control of a
rapidly growing business, you may be a good fit. If you can not think strategically, execute tactically, and create buy in with our team, DO NOT apply for this position. We are looking for a Vice President who can make calculated risk oriented decisions without leadership input, take responsibility for the outcome of achieving our financial goals, and who knows how to lead, delegate, and doesn't make excuses. If this sounds like you, then keep reading, we might have a fit for you…
Specifically, here’s what this role will be responsible for:
· 100% people management of the operations team, day to day. You report to the CEO, everyone on the production team reports to you. This means you will lead, manage, and hold the team accountable, as well as ensure everyone is rowing in the right direction, at the right cadence and without any stumbling blocks. Our philosophy at Cotton Cuts is that the only way to provide incredible customer care and grow rapidly is to have an extremely high performing team. We believe in right people/right seats, and in 100% A players. People management means setting the bar high, ensuring complete clarity around accountabilities and expectations and doing what it takes to enable the team to achieve their goals.
· Faithful execution of the business’s strategic plan, meeting or exceeding all P&L objectives. The CEO, with the input and support of you and the leadership team, will create the company’s vision as well as the annual strategy, and you will deliver upon those. As we all know, the best plans often require refinement based on unexpected opportunities or risks. Your role will be to ensure that the strategy gets adhered to 100%, and the goals are met, while adjusting plans real time throughout the year. You need to be focused and an effective problem solver.
· Set the tone and ensure compliance of our core operational model (Traction). What does this mean? It means ensuring that not only is our business producing the right results but it’s doing so in the right way. That means we have documented and established SOPs that are followed, that we use structure and process as our guide, that we have no single points of failure, that we manage our risks and issues proactively and in a controlled way. Essentially you will make sure that the team is organized, disciplined and following the Cotton Cuts way of operating.
· Collaborate with the CEO to take the company vision and strategy and put it into place and translate that to the management team.
· Simplification and streamlining. We are looking for someone who not only enables the business to achieve goals, but also does so in the simplest, cleanest way possible. You will be constantly looking for micro ways to improve, simplify, make easy.
· Brand champion. At the core of our business success is an exemplary brand. The DNA of our business is excellence in customer care. You need to live, eat and breathe that philosophy, and make sure that all our people, process, product and systems do too.
Is this you:
· Managing people to outstanding outcomes comes naturally to you. You know how to get the best out of a team, keep the bar high, and create a culture of A player performance.
· You’re an effective project manager, disciplined in the way you use systems and processes, and genuinely enjoy SOPs. You create order out of chaos, and teach your team to do the same.
· You love being the glue. Cross collaboration, coordination and effective problem solving come naturally to you.
· You genuinely and deeply care about customers having a delightfully excellent customer experience.
· You’re calm under pressure, resilient, and can shift quickly as needed. As a ecommerce subscription business, our deadline driven nature means there are times when stress is high, deadlines and tight leadership is required to keep everyone calm. You need to be someone who creates that environment.
· You are fast paced, highly energetic and ambitious (we’re that way as a team, so need someone who can lead that way too!).
· You love data and understand how to use it effectively to make decisions.
· You are tech savvy and have used CRM and at least one online project management and collaboration tool. You’re comfortable learning software without a tech team or a manual.
· You are excited to help execute against the CEO’s vision and translate that back to the team day to day. You like to work independently and are comfortable taking direction and running with it.
· You have experience working with a company in the $1-$5M revenue range, in a fast-growing business.
This position will be located on site at our Chesterfield headquarters and will have the option to be either full time or part time. We are most interested in finding the right person and will flex the position based upon experience and cultural fit.
Summer Intern - Operations
Cotton Cuts is an ecommerce subscription company based in Chesterfield, MO. We have a growing family of subscription products and seek to expand our team to include a Summer Intern to develop strategies to improve our operations and business process functions.
Are you a proactive problem solver who enjoys working with facts and data? Do you need variety and change to keep from getting bored? Once you’ve been trained, do you prefer to work independently and get things done? Do you agonize over details and make sure all your work is perfect? Do you quickly become an expert in any subject matter you’re working in? If you enjoy working within systems, improving efficiency, and solving problems, we’d like to hear from you.
The Summer Intern will be asked to efficiently and independently perform the duties and responsibilities for this role as outlined below:
· Analyze current processes (operations, business process, etc), identify opportunities for growth, savings and improvement...and then implement.
· Develop ways to automate daily production tasks using software for resource planning and management.
· Iterate and improve upon daily performance board to improve / increase communication with the production team.
· Other jobs as they pop up and fit with candidate’s skills. We are rapidly growing and so are our needs!
Qualifications
· A broad willingness to learn the industry behind this hyper niche market.
· Experience interacting with a wide range of people, including customers, designers and suppliers.
· Basic experience with computer software (Office products). Must have access to computer.
· Proven time management skills and ability to be flexible to meet job demands and take on new initiatives and improvement efforts.
· Ability to sustain high levels of performance in a constantly changing environment.
Our philosophy at Cotton Cuts is that the only way to provide incredible customer care and grow rapidly is to have an extremely high performing team. We believe in right people/right seats, and in 100% A players. People management means setting the bar high, ensuring complete clarity around accountabilities and expectations, and doing what it takes to enable the team to achieve their goals.
Cotton Cuts is an equal opportunity employer. We are committed to building a culture and company that represents the members we serve. We welcome applicants of all backgrounds and perspectives, and we are committed to proving an inclusive working environment.
This position will have flexibility to set hours based upon deliverables. Summer Intern will work at Cotton Cuts HQ in the Chesterfield Mall. This internship will last approximately 12 weeks.
Summer Intern - Digital Marketing
Cotton Cuts is an ecommerce subscription company based in Chesterfield, MO. We have a growing family of subscription products and seek to expand our team to include a Summer Intern to grow our digital marketing platform by creating and implementing social media based advertising strategies.
Are you a proactive problem solver who enjoys working with facts and data to develop creative solutions to problems? Do you need variety and change to keep from getting bored? Once you’ve been trained, do you prefer to work independently and get things done? Do you agonize over details and make sure all your work is perfect? Do you quickly become an expert in any subject matter you’re working in? If you enjoy thinking outside the box, trying new things, learning and trying again, we’d like to hear from you.
The Summer Intern will be asked to efficiently and independently perform the duties and responsibilities for this role as outlined below:
· Develop advertising testing strategies for Facebook, Instagram, TikTok, Google, Microsoft, marketplaces for a new, high growth business opportunity.
· Determine new marketing channels, develop introductory platform strategies and implement.
· Design and optimize the customer experience on our new platform.
· Analyze website performance, identify opportunities to improve and work with consultants to grow SEO and new customer acquisition.
· Other jobs as they pop up and fit with candidate’s skills. We are rapidly growing and so are our needs!
Qualifications
· A broad willingness to learn the industry behind this hyper niche market.
· Experience interacting with a wide range of people, including customers, designers and suppliers.
· Basic experience with computer software (Office products). Basic experience with Facebook, Instagram, Pinterest, YouTube, Tik Tok and Clubhouse. Must have access to computer.
· Proven time management skills and ability to be flexible to meet job demands and take on new initiatives and improvement efforts.
· Ability to sustain high levels of performance in a constantly changing environment.
Our philosophy at Cotton Cuts is that the only way to provide incredible customer care and grow rapidly is to have an extremely high performing team. We believe in right people/right seats, and in 100% A players. People management means setting the bar high, ensuring complete clarity around accountabilities and expectations, and doing what it takes to enable the team to achieve their goals.
Cotton Cuts is an equal opportunity employer. We are committed to building a culture and company that represents the members we serve. We welcome applicants of all backgrounds and perspectives, and we are committed to proving an inclusive working environment.
This position will have flexibility to set hours based upon deliverables. Summer Intern will work at Cotton Cuts HQ in the Chesterfield Mall. This internship will last approximately 12 weeks.
Summer Intern - Software Development
Cotton Cuts is an ecommerce subscription company based in Chesterfield, MO. We have a growing family of subscription products and seek to expand our team to include a Summer Intern to develop two web based applications to help grow our online capabilities.
Are you a proactive, methodical problem solver? Do you enjoy working alone and producing polished work? Once you’ve been trained, do you prefer to work independently and get things done? Do you agonize over details and make sure all your work is perfect? Do you quickly become an expert in any subject matter you’re working in? If you enjoy working within systems, improving efficiency, and solving problems, we’d like to hear from you.
The Summer Intern will be asked to efficiently and independently perform the duties and responsibilities for this role as outlined below:
· Develop project plan, inclusive of customer requirements and scope, for two native developed web based software applications (using BigCommerce and associated API).
· Design, iterate, test and launch by the end of the summer.
· Other jobs as they pop up and fit with candidate’s skills. We are rapidly growing and so are our needs!
Qualifications
· A broad willingness to learn the industry behind this hyper niche market.
· Experience interacting with a wide range of people, including customers, designers and suppliers.
· Basic experience with computer software (Office products). Must have access to computer.
· Proven time management skills and ability to be flexible to meet job demands and take on new initiatives and improvement efforts.
· Ability to sustain high levels of performance in a constantly changing environment.
Our philosophy at Cotton Cuts is that the only way to provide incredible customer care and grow rapidly is to have an extremely high performing team. We believe in right people/right seats, and in 100% A players. People management means setting the bar high, ensuring complete clarity around accountabilities and expectations, and doing what it takes to enable the team to achieve their goals.
Cotton Cuts is an equal opportunity employer. We are committed to building a culture and company that represents the members we serve. We welcome applicants of all backgrounds and perspectives, and we are committed to proving an inclusive working environment.
This position will have flexibility to set hours based upon deliverables and may work hybrid. Summer Intern will work at Cotton Cuts HQ in the Chesterfield Mall. This internship will last approximately 12 weeks.
Summer Intern - Forensic Accounting
Cotton Cuts is an ecommerce subscription company based in Chesterfield, MO. We have a growing family of subscription products and seek to expand our team to include a Summer Intern to develop strategies to improve our supply chain and logistics functions.
Are you a proactive, methodical problem solver? Do you enjoy working alone and producing polished work? Does a routine workday help you stay focused? Do you love gaining and analyzing information? Are you known for making sure tasks are finished to perfection?
The Summer Intern will be asked to efficiently and independently perform the duties and responsibilities for this role as outlined below:
· Analyze our QuickBooks, tear it apart, build it back and know how the money moves into and out of our business.
· Make recommendations for go forward processes and plans for management of our accounting provider and software.
· Analyze expenses, identifying opportunities to reduce external spend / cost savings.
· Analyze our current supply chain (major suppliers, expenses, etc), identify opportunities for growth and implement.
· Other jobs as they pop up and fit with candidate’s skills. We are rapidly growing and so are our needs!
Qualifications
· A broad willingness to learn the industry behind this hyper niche market.
· Experience interacting with a wide range of people, including customers, designers and suppliers.
· Basic experience with computer software (Office products). Basic experience with Facebook, Instagram, Pinterest, YouTube, Tik Tok and Clubhouse. Must have access to computer.
· Proven time management skills and ability to be flexible to meet job demands and take on new initiatives and improvement efforts.
· Ability to sustain high levels of performance in a constantly changing environment.
Our philosophy at Cotton Cuts is that the only way to provide incredible customer care and grow rapidly is to have an extremely high performing team. We believe in right people/right seats, and in 100% A players. People management means setting the bar high, ensuring complete clarity around accountabilities and expectations, and doing what it takes to enable the team to achieve their goals.
Cotton Cuts is an equal opportunity employer. We are committed to building a culture and company that represents the members we serve. We welcome applicants of all backgrounds and perspectives, and we are committed to proving an inclusive working environment.
This position will have flexibility to set hours based upon deliverables. Summer Intern will work at Cotton Cuts HQ in the Chesterfield Mall. This internship will last approximately 12 weeks.
Fabric Enthusiast (Full and Part Time)
This position is the backbone of Cotton Cuts. We are seeking full time help for our global company to help with our weekly shipments. Our workforce is diverse and has a home for everyone. We are based out of the Chesterfield Mall and look forward to talking with you.
The Fabric Enthusiast will be asked to efficiently and independently perform the duties and responsibilities for this role as outlined below:
- Work with the team to cut, package and ship 5,000+ shipments a month, consisting of fabric, notions, instructions and other miscellaneous items. This will include use of a rotary cutter, die cutters, rulers, and assembly stations. All training will be provided.
- Creatively solve problems as they arise and brainstorm with the team to continue to improve our service and delivery.
- Other jobs as they pop up and fit with candidate’s skills. We are rapidly growing and so are our needs!
Qualifications
- High School Diploma
- Willingness to learn and contribute to the growth of a woman owned e-commerce business.
- High attention to detail and care in delivering a branded customer experience.
- Proven time management skills and ability to be flexible to take on new initiatives and improvement efforts.
- Ability to sustain high levels of performance in a constantly changing environment.
- You must comfortable lifting up to 25 pounds and standing for an extended duration.
No two days are ever the same for us.
This position will be located onsite at our Chesterfield Headquarters.
About Cotton Cuts:
Cotton Cuts is a woman owned, ecommerce subscription business headquartered in Chesterfield, MO. Our team delivers over 5,000 bundles of fabric to over 15 countries around the world, every month. We pride ourselves on continuous improvement and continuous learning. We are constantly evolving to meet the ever changing needs of our members.
Cotton Cuts is:
- A service first, a product second
- Best in class customer service
- Always improving
- Fun - we enjoy what we do
- Mission Focused - we give back
- One company, growing together
Cotton Cuts offers all employees vision and dental insurance. All eligible full time employees may elect to participate in our medical benefits program.